PERSONAL DATA PROTECTION

Personal data operator with registration number 0002197 - 004

GOLDEN REST SRL's commitment to personal data protection

Your trust in our services and staff is one of our main concerns. To provide you with the best possible experience, we focus on continuous improvement throughout our activities.

“GOLDEN REST SRL understands the importance of your personal data and is committed to protecting its confidentiality and security. Therefore, it is important for us to provide you with integrated information regarding the processing of your personal data within these Terms and Conditions.

“GOLDEN REST SRL respects the confidentiality of all our customers and website visitors and will treat/process personal data with great care, under appropriate technical and organizational security conditions.

“GOLDEN REST SRL processes personal data received directly from you, as the data subject, or indirectly through commercial/contractual relationships when accessing services offered by GOLDEN REST SRL.

Personal data is collected either with your consent (if provided knowingly, voluntarily, and at your own initiative) or upon GOLDEN REST SRL’s request, such as through online forms (e.g., online contact form, product order form, participation in raffles or contests, registration form on a GOLDEN REST SRL website, etc.).

Your use of this website and other GOLDEN REST SRL websites is subject to these general provisions and the terms, technical conditions, and participation rules of GOLDEN REST SRL.

If you do not agree with any of the terms of these terms and conditions, please do not use any of our websites or provide us with your personal data. Certain services may be conditioned on the provision of your personal data.

“GOLDEN REST SRL will process your personal data only to the extent necessary to fulfill the purposes mentioned below, in compliance with the legal measures for data security and confidentiality.

What personal data does GOLDEN REST SRL process?

Personal data processing represents any operation or set of operations carried out on your personal data, either automatically or manually, such as: collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, blocking, deletion, destruction, archiving.

To access the GOLDEN REST SRL websites, you do not need to provide any personal data.

In the course of GOLDEN REST SRL's business, including commercial/contractual activities, product procurement, and fulfilling legal obligations, we may request certain personal data.

In this regard, GOLDEN REST SRL will process, among other things, the following personal data: name and surname, phone/fax, home/residence address, email, IDNP (personal identification number).

Who are the data subjects?

The individuals (data subjects) whose data may be processed by GOLDEN REST SRL, exclusively for the purposes mentioned below, are:

Individual clients of GOLDEN REST SRL (current, former, or potential), visitors, the general public, their legal or conventional representatives/agents;

Consequences of Refusing to Provide Personal Data, As a data subject, you are obligated to provide complete, up-to-date, and correct information.

In order to provide you with certain services specific to our business activities, "GOLDEN REST SRL" may request personal data necessary for the provision of those services. Refusal to provide such data may result in the inability to offer the services of "GOLDEN REST SRL." When purchasing a service from "GOLDEN REST SRL," we will collect personal data related to the provision of those services.

By reading these terms, by providing your personal data for accessing the services of "GOLDEN REST SRL" through the websites owned by "GOLDEN REST SRL," you are informed and/or expressly give your consent (agree) to the processing of personal data in accordance with the legal provisions regarding the protection of individuals in relation to the processing of personal data and the free movement of such data (internal legislation Law no. 133/2011 regarding the protection of personal data).

If the processing of data is no longer necessary for providing a service, for fulfilling a legal obligation, and is not justified by a legitimate interest of "GOLDEN REST SRL," you may refuse such processing or withdraw the consent previously given, with the refusal having effect for the future. For example, data subjects may withdraw their consent for processing data for direct marketing purposes, personalized offers, at any time and without having to provide a reason. After the request to withdraw consent has been resolved, the data subject will no longer receive commercial communications regarding the services offered by "GOLDEN REST SRL."

What are the purposes of collecting personal data?

We use your personal data solely for the following purposes:

Conducting the commercial/contractual activities of "GOLDEN REST SRL"

Marketing, promotion, advertising, public lotteries, loyalty programs, including sending general or personalized commercial offers; developing and improving services

Managing customer relationships; communicating with customers through any means of communication

Fulfilling legal obligations

Communication with public institutions or institutions of public interest

Audit, control/supervision activities

Archiving, statistical purposes

Debt collection/Recovery of overdue debts

Resolving disputes and lawsuits, enforcing court rulings, arbitral decisions, etc.

"GOLDEN REST SRL" will consider all information collected from you as confidential and will not share it with third parties (except business partners, as described below) without your express prior consent.

Who are the recipients of your personal data?

The recipients of the data may include the persons (data subjects) who provided the data, as follows:

The confidentiality of your personal data will be ensured by "GOLDEN REST SRL" and it will not be provided to any third parties, except for those mentioned in this document.

The recipients (other than the data subjects) of the data may include: central and local public authorities, judicial courts, the police (within the limits of legal provisions and/or as a result of specific requests), banking institutions, bailiffs, insurance and reinsurance companies, market research organizations (for statistical purposes), etc.

The confidentiality of personal data will be ensured by “GOLDEN REST SRL” and will not be provided to third parties other than those mentioned in this document.

Processing of personal data for promotional purposes (marketing).

The recipients (other than the data subjects) of the data may include: central and local public authorities, judicial courts, the police (within the limits of legal provisions and/or as a result of specific requests), banking institutions, bailiffs, insurance and reinsurance companies, market research organizations (for statistical purposes), etc.

If “GOLDEN REST SRL” intends to use your data for direct marketing purposes (if the data subjects have opted for this), you will be informed in advance. You can exercise your right to prevent such processing by selecting the appropriate boxes in the forms/documents used for collecting personal data.

Regardless of the situation, if you wish for your personal data to cease being processed by “GOLDEN REST SRL,” you may explicitly request the termination of any data processing on our part. Additionally, if you no longer wish to receive informational materials from “GOLDEN REST SRL,” you can unsubscribe using the “Unsubscribe” button.

In your relationship with “GOLDEN REST SRL,” you benefit, in accordance with applicable legal provisions, from the following rights: the right of access, the right to rectification, the right to data deletion, the right to restrict processing, the right to data portability, the right to object, and the right to automated individual decision-making.

Duration of Personal Data Processing

To fulfill the mentioned purpose, “GOLDEN REST SRL” will process your personal data for the entire duration of the contractual relationship for which you have accessed the service, until you or your legal/conventional representative exercises the right to object or request deletion (except in situations where “GOLDEN REST SRL” processes data based on a legal obligation or justifies a legitimate interest). After completing the personal data processing operations for the purpose for which they were collected, if you or your legal/conventional representative do not exercise the right to object or request deletion, according to the law, these data will be archived by “GOLDEN REST SRL” for the period provided in the internal procedures of “GOLDEN REST SRL” and/or will be destroyed.

What Security Measures Are Used to Protect Your Data?

To prevent unauthorized use of personal data, as well as potential abuses, we use security methods and technologies, together with appropriate policies and procedures, to protect the personal data collected.

The complete security of data transmitted over the internet can never be guaranteed. While “GOLDEN REST SRL” makes every effort to protect your personal data, we cannot absolutely guarantee the security of data transmitted to the “GOLDEN REST SRL” websites. Any data transmission is at your own risk. Once we receive your information, we will use strict procedures and safety measures to protect against unauthorized, illegal use, accidental destruction, loss, or disclosure of personal data.
To enhance data security, GOLDEN REST SRL uses the services of Cloudflare Inc., which provides protection against cyber-attacks and online threats.

Conditions for Transferring Personal Data Outside the EU and European Economic Area

Transfers of data outside the EU and the European Economic Area can only occur under the conditions stipulated by specific national and EU legislation concerning the protection of individuals with regard to the processing of personal data and the free movement of such data.

What Are Your Rights?

By reading this document, you have been informed of your rights under applicable legal provisions, specifically: the right of access, the right to rectification, the right to data deletion, the right to restrict processing, the right to data portability, the right to object, and the right to automated individual decision-making. Additionally, if processing is based on consent, you have the right to withdraw your consent at any time, in writing, addressed to “GOLDEN REST SRL, under applicable legislation, without affecting the legality of processing conducted based on consent before its withdrawal.

You also have the right to object at any time, free of charge and without justification, to the processing of personal data for direct marketing purposes, using, if applicable, the unsubscribe function included in marketing materials.

For other purposes, you have the right to object, at any time and free of charge, to the processing of your personal data provided to “GOLDEN REST SRL, specifying the data and intended purpose, only for justified and legitimate reasons related to your particular situation. This is except in cases where “GOLDEN REST SRL demonstrates compelling and legitimate grounds justifying the processing, which prevail over your interests, rights, and freedoms, or if the purpose is the establishment, exercise, or defense of a legal claim. In the case of unjustified objection, “GOLDEN REST SRL is entitled to continue processing the data in question.

By reading this document, you acknowledge and understand that the personal data provided to “GOLDEN REST SRL are essential for accessing the services offered by “GOLDEN REST SRL and/or conducting commercial/contractual activities.

How Can You Exercise Your Rights?

To exercise these rights, you can contact the Personal Data Specialist at “GOLDEN REST SRL with a written, dated, and signed request at the email address: info@gustoristo.md or at the following correspondence address: “GOLDEN REST SRL, Chișinău, Petricani St. 19/5.

These provisions may occasionally undergo changes/updates. We recommend that you review these terms every time you use the “GOLDEN REST SRL websites to stay informed. By accessing “GOLDEN REST SRL websites or using the services provided through these websites after any changes, you will be deemed to have accepted the new terms.